FAQ

A break is when a sealed box or case of cards is opened live, and the cards are split up between buyers. You buy a spot (a team, driver or player), and you get every card from that break that belongs to your spot. It’s a way to chase big cards from a whole case for a lot less than buying the case yourself.

Breaks run either here in our live room or on our Whatnot. Each break on the schedule says where it happens. Breaks marked On Whatnot are bought and watched on Whatnot.

You can look around without one. To chat, buy spots, or bid you need a free account with your shipping address, and you must be 18 or older.

Every member gets a number in the order they joined. Early members unlock special name colors, like the gold Superfractor name for OG members. They’re just for fun and bragging rights.

Pick Your Team, Pick Your Player, and Pick Your Driver. You choose exactly which spot you want at the price shown. Prices are different for each spot.

Save a card once on your account page. Then during a show, tap the spots you want and swipe the button to buy instantly with that card. A swipe is a real purchase, so only swipe when you’re sure.

Another member started buying it. It’s held for them for up to 15 minutes. If they don’t finish, it opens back up.

The host puts a spot up for auction on stream. You need a saved card to bid, and every bid is a promise to buy. Late bids add a few seconds so nobody gets sniped. The winner’s saved card is charged automatically when the timer ends.

For random breaks, the winning bid gets a random open spot. Our server picks it with a secure random number generator before the wheel spins, so every open spot has the same chance and nobody can pick it. You can see your own draws on your account page. See random spots.

No. Nobody can guarantee what’s in a sealed box. You get every card that belongs to your spot, and if your spot gets no cards at all, we send you a pack from our own stock so nobody leaves a break empty-handed.

Our rewards for members. You earn points on every spot you buy (5% back), plus 100 points ($5 off) just for joining the Society. Use them at checkout for money off your next spots. See yours on your account page.

Every $1 you spend on spots earns 1 point, and 100 points = $5 off. Points can take up to 25% off each spot, so they stretch your money but can’t pay for a whole spot.

When you check out, leave Use Chase Points switched on and the discount comes off your total. Turn it off if you’d rather save them. Points can’t be used on shipping or auction wins.

They have no cash value and can’t be bought, sold or transferred. If an order is refunded, the points it earned are removed and any points you used come back. The full details are in our Terms.

No. Payments are handled by Stripe, a payment company used by millions of businesses. Your card number and security code go straight to Stripe and never touch our servers. We only see the card brand, last 4 digits and expiration date so we can show you which card is saved.

On your account page, tap Remove next to the card.

Once a break starts, sales are final because the cards come out live. You get a full refund if we cancel a break, it doesn’t run, or you were charged by mistake. Details are in our refund policy.

Where the law requires it, sales tax is added and shown before you pay.

Shipping is charged once per show, and it’s shown at checkout. Buy more spots in the same show and they ship together for no extra shipping.

Usually within 5 business days after the show, in protective packaging with tracking.

For some shows, yes, at a higher shipping price. Customs fees or import taxes in your country are up to you.

Email contact@breakerssociety.com within 7 days with photos if anything’s damaged. We’ll sort it out with the carrier.

They belong to the spot they hit. We send you the redemption card or code, and you redeem it with the manufacturer.

Type @ and their name in chat to tag them. Tap anyone’s name to see their profile card, then tap Message to send a private message.

Your username shows next to spots you buy on that break’s spot list, like it would on stream. Your full break history is private by default. You choose whether to show it, and your spot totals, under Your profile page. Nobody else ever sees your name, address, or what you paid.

In messages, use Block or tap a message to Report it. You can also turn off messages from members on your account page. Moderators watch the live chat too.

Email contact@breakerssociety.com from your account’s email address and we’ll take care of it. See our privacy policy for what we have to keep for tax records.